Terms of Use for redmonitor.io
1. Scope
1.1 These Terms of Use govern all services provided by redmonitor.io (hereinafter referred to as "Provider") to the user (hereinafter referred to as "Customer").
1.2 Any conflicting terms from the Customer are not accepted unless the Provider expressly agrees to them in writing.
2. Service Description
2.1 The Provider offers a social media monitoring platform that allows Customers to track mentions, keywords, and content across multiple platforms including Reddit, Hacker News, and YouTube.
2.2 Customers can create listeners to monitor specific keywords or phrases across supported platforms and receive notifications when matching content is found.
2.3 The service aggregates publicly available content from third-party platforms and does not access private or restricted content.
3. Usage Rules
3.1 Customers agree to use the service only for lawful purposes and in compliance with all applicable laws and regulations.
3.2 Customers shall not use the service to harass, stalk, or target individuals, or for any purpose that violates the terms of service of the monitored platforms.
3.3 The Provider reserves the right to suspend or terminate accounts that violate these rules without prior notice.
4. Payment Terms
4.1 The prices for subscription plans are listed on redmonitor.io.
4.2 The Customer can make payments via credit card or other payment methods offered on redmonitor.io.
4.3 Subscriptions are billed on a recurring basis according to the selected plan. Customers may cancel their subscription at any time.
5. Liability
5.1 The Provider is fully liable for damages caused by intent or gross negligence.
5.2 For slight negligence, the Provider is only liable for breaches of essential contractual obligations. In such cases, liability is limited to foreseeable, typically occurring damages.
5.3 The Provider assumes no liability for the accuracy, completeness, or availability of content retrieved from third-party platforms.
5.4 The Provider is not responsible for any changes to third-party platform APIs or terms of service that may affect the functionality of the service.
6. Data Protection
6.1 The Provider commits to handling users' personal data in accordance with applicable data protection regulations.
6.2 For more information on data protection, please refer to our Privacy Policy.
7. Third-Party Services
7.1 Our Services integrate with third-party platforms to provide social media monitoring functionality. By using our Services, you acknowledge that data retrieved from these platforms is subject to their respective terms of service.
7.2 YouTube: Our Services use the YouTube API Services. By using our Services, you agree to be bound by the YouTube Terms of Service.
7.3 Reddit: Content retrieved from Reddit is subject to the Reddit User Agreement.
7.4 Hacker News: Content retrieved from Hacker News is subject to the Y Combinator Terms of Use.
8. Final Provisions
8.1 The laws of the country where the Provider is headquartered shall apply to contracts between the Provider and Customers.
8.2 Should individual provisions of these Terms of Use be or become invalid, the validity of the remaining provisions shall remain unaffected.
8.3 For any disputes arising from the contractual relationship between the Customer and the Provider, the place of jurisdiction shall be the Provider's headquarters, provided the Customer is a merchant, a legal entity under public law, or a special fund under public law.
